Do’s and Don’ts of Successful Training Sessions


I am currently receiving training on how to teach other people how to use a new software program. I have a learned during my short time in this role and I’d like to share a few lessons on how to conduct successful training sessions.

Training Do’s

  1. Set expectations with your group in the beginning. This puts everyone on the same page.
  2. Ask for feedback at the end of the session. The will help the trainer improve their skills, as well as future sessions.
  3. Stand when presenting (if you can).
  4. Know that you are the subject matter expert (SME) so speak with confidence. No one knows what you don’t know except you.
  5. Have group and individual activities.
  6. Explain concepts and terms and ask questions throughout the session to ensure your trainees remember them.
  7. Be patient. Everyone learns differently.
  8. Use all presentation tools available to you – projector, white board, sticky notes.
  9. Gauge your audience members as you present your lesson. Someone may be lost but hasn’t spoken.
  10. Accept feedback graciously and use it to grow. Most people are committed to your success.

Training Don’ts

  1. Go over your audience’s head. Once you lose them, it’ll be hard to get them back.
  2. Have a lot of words on slides. Use relevant visuals.
  3. Read from slides. They are only there as a guide; not a crutch.
  4. Make entire documents from presentations. That’s an immediate snore.
  5. Quickly judge the presenter. Most people start off a little nervous and grow more confident throughout the presentation.

Those are just a few of the lessons I’ve learned thus far. I’ll be sharing more as I gain them.

How About You?

What are some lessons you’ve learned – good and bad – in training sessions, either as a facilitator or a student?



Related Posts:

15 Ironies of the Lives of Pullman Porters

The Pullman Porters were the black men, initially formerly enslaved persons, who worked in servant positions at the Pullman Palace Car Company. Read more about them and their challenges in my book review on A Long Hard Journey: The Story of the … [Continue reading]

Book Review: A Long Hard Journey: The Story of the Pullman Porter

  I really enjoyed reading A Long Hard Journey: The Story of the Pullman Porter by Patricia and Fredrick McKissack as it highlighted the lives and challenges of the Pullman Porters. These black men and women provided upscale service to the … [Continue reading]

Book Marketing Tips from 3rd Annual Writers Block Party

I was going through my notes from the 3rd Annual Writer's Block Party where I was a panelist with fabulous book writing and publishing professionals: Libby Fischer Hellman, Dan Burns, Mare Swallow and Dana Kaye.  Book Marketing Tips from the … [Continue reading]

I’m Gonna Miss Reverend Willie Taplin Barrow

Yesterday, Reverend Willie Taplin Barrow left this earthly life to live in her heavenly home. The "Little Warrior", as she was affectionately known, died at the age of 90. She was a member of Vernon Park Church of God and she always had a word of … [Continue reading]

Copyright 2012 Marcie Writes